Polycom soundstation duo conference voip phone series sign in to comment. Mar 23, 2020 polycom has a webpage and publicly accessible server for upgrading or downgrading the software of polycom ip phones with stock polycom software and configuration files. Polycom soundstation 2w not working, showing please wait. How do i upgrade the firmware on a polycom ip 5000 soundstation from the web console. In this test configuration, the 2 polycom soundstation duo hereafter referred to as duo were used as representative of the polycom soundstation ip phones and they were registered with session manager and were configured as offpbx stations ops on communication manager. Im having a hard time finding anything on polycoms website. Polycom ip soundstation line unregistered mangolassi. Hello, would i be able to get the latest firmware for the soundstation 2w. Hi, we have 5 soundstation ip 6000 phone in our company, i have been tasked to update the firmware. Designed for small to medium conference rooms, the soundstation duo is easy to set up and use. Soundstation duo dual mode ip conference phone manufacturers description large organization or small thousands of conference rooms or just one, you have a need to bring dispersed teams, business partners and customers together to communicate and collaborate. Polycom uc software release matrix for soundpoint ip and soundstation ip phones. Soundstation duo luidsprekertelefoon voor conferenties.
Polycom soundstation duo dual mode ip conference phone. Polycom soundstation duo quick user guide this twopage document is a quick reference on how to use the phones most basic features. Polycom device management service for service providers. The polycom soundstation duo is a dualmode conference speakerphone that offers both analog and voip call capabilities. Login to a polycom account to access customized resources for our customers and partners, as well as opportunities to engage with polycom through participation in our online communities. Polycom firmware update howto soundstation ip 7000 and.
Oct 31, 2012 this process can be used on any of the polycom sip phones which support 4. Could someone provide a basic step by step guide of how i update them, i have tried down. To locate the ip address of the polycom phone hit menu status network tcpip parameters, take note of the listed ip address. Sep 18, 2019 polycom soundstation ip 5000 only navigate to settings audio codec priority, select g729ab, and then click the right arrow to move the selection to the unused list. How to update polycom device firmware intermedia knowledge. Mar 06, 2015 polycom factory reset and software upgrade. Polycom soundstation 2w not working, showing please wait answered by a verified electronics technician we use cookies to give you the best possible experience on our website. Polycom firmware update howto soundstation ip 7000 and other. How to upload firmware to a polycom unit voip supply. But when trying to update the firmware for a few phones there is a new process which was. Soundstation ip 7000 successfully negotiates the appropriate codec g. In order to perform a correct upgrade with files with polycom factory. Soundstation ip 7000 successfully establishes calls with avaya h.
Mar 16, 2020 this pc software works fine with 32bit versions of windows vista7810. Now thi sis not my first time upgradimng firmweare on a device but for some reason the polycom has me beat. Soundstation duo conference phone pdf manual download. I now have been given a soundstation duo instead but there is no doc for this phone at all. How to upgrade the firmware on a polycom ip 5000 soundstation. They just want this phone as a conference phone on the shoretel. When it arrived i had to spend 3 hours on the phone with our voip provider as the phone would download data, restart, setup, restart and download more data. Poly soundstation duo conference voip phone overview and full product specs on cnet. Deploying polycom soundstation ip conference phones with.
Dualmode conference phone for analog and sip environments. Im receiving no dial tone on a polycom soundstation 2w. It has topoftheline sound quality, proven sip interoperability, and excellent physical durability. How to factory reset a polycom soundstation series. This dual mode conference phone is the perfect choice for businesses who are currently using analog phone lines in their meeting or conference room but want to futureproof for when they install voip in the future. Follow the steps below to factory reset your polycom soundstation device in order to bring back the factory default settings. The soundstation duo is a dualmode conference phone that delivers superior performance for small to midsize conference rooms in both circuitswitched and ip. Soundstation duo dualmode conference phone for analog. The polycom duo was tested with nonsip and sip telephones using ip office release 8. For some of you this will be a repetitive read, if you have done this before, but for those just starting out in the industry, or just wanting to learn some new information on voip, then this is for you. Hi, we have 2 polycom ip 7000 with what it seems some interoperability issue with our pbx. Polycom soundstation ip 7000 polycom soundstation ip 6000 2pcddqg done on a polycom soundstation ip 7000 settings. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Polycom soundstation ip 7000 polycom soundstation ip 6000 done on a polycom soundstation ip 7000 settings.
Polycom soundstation duo conference voip phone series. Visit the polycom support center for end user license agreements, software downloads, product documents, product licenses, troubleshooting tips, service requests, and more. Soundstation ip 7000 successfully places a call on hold. Soundstation duo dualmode conference phone for analog and. Application notes for configuring the polycom soundstation ip.
The actual developer of the free program is polycom. Next, you will want to download the polycom firmware and bootrom. Jul 21, 2008 todays discussion will be on polycom and how to upload the latest firmware. Applicable to polycom soundstation 4000, 5000, 6000, 7000.
Soundstation ip 6000 firwmare upgrade poly community. Split download file is recommended, but requires that all phones are running. Soundstation ip 5000, duo phones combined polycom uc software 4. Our antivirus analysis shows that this download is safe. How to update polycom device firmware intermedia knowledge base. It quit working so i read that i should update the firmware of the device. If the dial tone is not heard, verify the following. I guess it doesnt really matter as long as you setup a vlan for qos. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition. It will just take a little time, some elbow grease and some hardware. The phonepassword can be set by logging into the admin setup manage modify pencil button the sip. Polycom soundstation duo dualmode conference phone voip supply. The soundstation duo is a dualmode conference phone, for small to midsize rooms, delivering the ultimate in deployment flexibility. Soundstation duo hereafter referred to as duo used during the compliance testing.
If the software product is labeled as an upgrade, you must be properly licensed to. This is a walk through on how to manually configure polycom phones through the web interface. I wouldve thought static ips would make more sense for that. The standard for voice conferencing in small and midsize conference rooms. Release matrix for soundpoint ip and soundstation ip phones. Polycom soundstation ip 7000 polycom soundstation ip 6000 done on a polycom soundstation ip 7000 settings in admin menu. The polycom soundstation duo is an ip conference phone with hd voice which also offers analog phone capabilities. Be prepared to spend several, and i do mean several, hours updating the firmware on this phone. I would imagine following the setups for the 5000, 6000 would work but have no success. View and download polycom soundstation duo quick start manual online. How to provision a soundpoint 321 voip phone with r4.
Polycom soundstation conference phones mitel micloud connect. This only applies to devices which are already running at least version 4. View and download polycom soundstation duo user manual online. The four buttons immediately below the lcd display are soft keys each soft key performs the action displayed immediately above it. Polycom soundstation duo quick start manual pdf download. The phone is ready for use when the phone is successfully registered and the phone icon on the screen is solid black. Software release matrix for polycom vvx, soundstructure, obi edition phones.
Soundstation2w upgrade free download windows version. The one listed on the support site is from 2011, and appears to be version 1. Polycom soundstation duo conference voip phone series specs. It didnt go from the current version to the newest, it had to do each individual update. Your polycom soundstation ip 7000 is now ready for use.
Application notes for polycom soundstation ip 7000 and. This conference speakerphone provides exceptional deployment flexibility and bestinclass investment protection. Soundpoint ip 321, 331, 335, 450, soundstation 5000, 7000 and soundstation duo. Version 4 and later of the firmware can update from the devices configuration web page. Polycom factory reset and software upgrade youtube. User guide for the polycom soundstation duo conference phone. The soundstation duo conference phone, has taken the concepts of group productivity tool and standard office workhorse to a new level for small to midsize rooms, delivering the ultimate in deployment flexibility, ease of use, and audio quality. I need to be able to do this because im physically not at site. This article explains the basic operation of the polycom soundstation duo voip phone. A software product labeled as an upgrade replaces andor supplements the software that formed the basis for your eligibility for the upgrade.
Visit the polycom voice support center for software downloads, product documents. Soundstation ip 7000 successfully registers with avaya ip office. Polycom soundstation ip 6000 220015600001 poe power supply not included for all conference calls, the soundstation ip 6000 delivers advanced audio performance that far exceeds previous generations of conference phones. User guide for the polycom soundstation duo conference phone related documents for additional information about the soundstation duo phone, see the following documents.
All the applicable telephony feature test cases of release 8. Set up a polycom soundstation 5000, 6000, 7000 for 3cx. Deploying polycom soundstation ip conference phones with cisco. Polycom soundstation duo voip phone quick reference guide. After you upgrade your software, youll have access to the following new features. How to factory reset a polycom soundstation series 3cx. This guide shows you how to provision a polycom soundstation 5000, 6000, 7000 ip phone for use with the awardwinning 3cx phone system for windows.
Application notes for configuring the polycom soundstation. The polycom soundstation ip 7000 is an excellent conference phone when compared to other models on the market. I am trying to upgrade a soundstation duo from version 3. Whether your conference rooms use analog lines today or youve already migrated to voice over ip voip telephony, the polycom soundstation duo teleconference phone delivers exceptional deployment flexibility for small and midsize rooms. Software release matrix for polycom soundstation ip, soundpoint ip and vvx obi edition phones. The base station must be plugged into an analog telephone jack. These are some pretty slick looking phones, but they have been nothing but a hassle to get working. Feb 27, 2018 polycom soundstation ip 7000 polycom soundstation ip 6000 done on a polycom soundstation ip 7000 settings in admin menu. I followed all the instructions from polycom to upgrade the firmware and now i have a message on the conference phone screen that says.
Im looking for a newer firmware but the official page at is rather confusing and i could not find a proper how to for the firmware upgrade or to spot the right file to download. For more information, see simplified configuration improvements in polycom uc software 3. My boss decided that we should purchase some polycom phones for one of our conference rooms. Polycom soundstation 2w wireless conference phone trouble shooting and faq q. We delete comments that violate our policy, which we encourage. Polycom uc software release matrix for soundpoint ip and. Updating device firmware should only be applied to anyphone byop and not our enhanced byop.
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